Privacy Policy

Effective Date: 01-FEB-2025

Last Updated: 03-FEB-2025

TIND.IN, a subsidiary of ZADE IMPEX, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our mobile applications:

• TIND.IN Driver App
• TIND.IN Seller App
• TIND.IN Customer App

1. Information We Collect

A. Information You Provide

• Customer App: Name, phone number, email, address, payment details, order history.
• Seller App: Business name, contact details, store address, payment/banking details.
• Driver App: Name, phone number, vehicle details, license, bank details.

B. Information We Collect Automatically

• Location Data: Required for real-time order fulfillment and delivery tracking.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: App interactions, preferences, and browsing history.

2. How We Use Your Information

• Process and deliver orders.
• Facilitate communication between customers, sellers, and drivers.
• Provide real-time tracking and location-based services.
• Ensure fraud prevention and security.
• Improve app performance and user experience.

3. How We Share Your Information

• Service Providers: Payment processors, delivery partners, cloud storage providers.
• Legal Authorities: When required by law or for fraud prevention.

4. Data Security & Retention

• We implement encryption and secure authentication to protect your data.
• Personal data is retained only for as long as necessary to provide services.

5. Your Rights & Choices

• Access & Correction: You can update your data in your account settings.
• Location Tracking: You can disable GPS, but some services may not function.

6. Third-Party Links & Services

Our apps may contain links to third-party sites. We are not responsible for their privacy practices.

7. Children's Privacy

Our services are not intended for users under 18 years old.

8. Changes to This Policy

We may update this policy periodically. We will notify users of significant changes.

9. Contact Us

For questions or concerns, contact us at:

Email: support@tind.in

Address: 157, Mandibal, Nowshera, Srinagar, Jammu & Kashmir, India -190011